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FAQS

The Answers You Need

For the purpose of this FAQ page staying as relevant as possible, I certify that this page was last updated on:

23rd of October 2019.

 

WHERE ARE YOU BASED?

I have lived and worked in London, United Kingdom since 2014. Currently based in Southfields.

WHAT KIND OF PHOTOGRAPHY DO YOU DO?

I enjoy practising multiple styles of photography. My absolute favourite are landscape and wildlife photography!

CAN YOU TRAVEL?

Yes! I have my own vehicle so travelling anywhere outside of the big metropolis is not an issue.

DO YOU HAVE YOUR OWN STUDIO?

Not at the moment though this will depend entirely on a few factors in the future.

DO YOU EDIT YOUR PICTURES?

Yes, all of my photography is edited. You can discover a little bit more about my editing on the 'Why Choose Me' page

HOW LONG HAVE YOU BEEN DOING PHOTOGRAPHY?

I have had my own camera and practised photography ever since 2007! To find a little bit more about me, please visit the 'About Me' page.

WHAT GEAR DO YOU HAVE?

Quite a lot and this list has a tendency to grow. You can see a full and complete list on the 'Gear' page.

HOW MUCH WILL IT COST ME?

This depends entirely on the service and the package you are looking for. Though please do bear in mind that the prices presented on the 'Services' page are under the average to reflect the start of this business.

WHAT IF I DON'T LIKE THE PHOTOS?

Not too worry! Once you have booked a package, there is a great deal of communication between you and I prior, during and after the shoot so you are aware of everything. If you are not happy with the photos, we go over the details and find a mutual way forward.

I WANT TO BOOK A SESSION, WHAT IS THE PROCEDURE?

I am excited that we get to work together! To simplify, these 4 steps demonstrate how easy it is:

  1. Use any of the contact forms to reach out with what service caught your eye

  2. We begin discussing locations, time of day for light and possible dates to reflect agenda and weather.

  3. Get set, ready, go! We met on the day and have a blast taking great photos.

  4. I put forward a basic 'contact sheet' (all of the photos in a simple format) with my suggestions of the ones to edit. We make our choices and I move forward with the edits!

  5. You receive the photos, in a high resolution, secure and online gallery via a private link supported by Pixieset, no later than 7 days after the shoot!

HOW MUCH IN ADVANCE MUST WE BOOK?

Due to the fact that there is a few things to be considered (including the unpredictable weather), I ask for at least 2 full weeks in advance.

HOW LONG DOES A PHOTO SHOOT TAKE?

This would depend entirely on the service and package you are looking to book. Most shoots though last an hour and a half. Please do see in details the specifics of the package on the 'Services' page. 

HOW MANY PHOTOS PER PHOTO SHOOT?

True to my style of photography, I concentrate on telling a story and capturing natural moments. In total, there can be anywhere between 200 to a 1000 photos.

WHO GETS TO CHOOSE FROM THE TOTAL NUMBER OF PHOTOS?

As your recruited photographer, I put forward a selection of the photos that I think are best to edit, however, this always requires your approval.

HOW DO I PAY FOR THE SERVICE?

At the moment, either via bank transfer or with cash. Though I am currently working on other payment channels being available.

WHAT IS YOUR CANCELLATION POLICY?

I ask for a minimum of 7 days of pre-warning so we can try to reschedule.

I AM WORRIED ABOUT HOW THE PHOTOS WILL LOOK.

There are many factors to consider when planning, executing and editing photos. You are involved since day 1 and kept as much in the loop as possible. However, there is an element of trust in my vision and aesthetic of photography.

WHAT IF IT RAINS ON THE DAY?

Not too worry, I am waterproof! All of my equipment resists the rain and lighting conditions caused by an overcast day create gentle tones which is perfect for photos. However, it is completely up to you if you wish to reschedule.

WHERE WILL THE PHOTO SHOOT TAKE PLACE?

All discussed prior to the shoot. I am flexible to travel anywhere in London or outside as I have a personal vehicle.

DO YOU HAVE AN ASSISTANT?

Unfortunately not for the time being.

WHAT IF WE WANT A SECOND PHOTOGRAPHER?

At the moment, it is not a service that I can offer, however, I am more than happy to collaborate with anyone you decide to hire!

HOW LONG WILL IT TAKE UNTIL I RECEIVE THE PHOTOS?

After the shoot, I will send you a 'contact sheet'of all the photos with my selection of the ones that I believe are the best to be edited. After that, it can take up to 7 days maximum.

HOW WILL RECEIVE THE PHOTOS?

Via a private link sent to you by email. This link opens an online gallery supplied by Pixieset and it is password protected.

HOW CAN I DOWNLOAD THEM?

This will be an option labelled in the online gallery supplies by Pixieset.

HOW CAN I PRINT THEM?

Pixieset provides their own solution for prints, however, I do also supply a service for professional prints from a local source in London 'The Print Space'. It is up to you which one you wish to use.

DO YOU OFFER PRINTS AND BESPOKE KEEPSAKE PRODUCTS PRODUCED FROM MY PHOTOS?

At the moment, no. Though there are plans for the nearby future for these to be added onto the packages.

WHO OWNS THE COPYRIGHT TO THE PHOTOS?

The copyright of the photos remain with myself though I grant the right for the photos to be reproduced in any way you wish. 

The only exception being for commercial re-sale.

HOW CAN I CREDIT YOU WHEN I SHARE PHOTOS?

I am honoured to be included in any part of how you share your photos! 

On Facebook, simply tag: @luispretophotography

On Instagram, simply tag: @luismpreto

DO YOU OFFER ANY VIDEO SERVICES?

Not at the moment but this is something that I am very keen to do and have plans to develop in the future!

DO YOU PROVIDE ANY TRAINING?

I do not provide any official training as of yet but I am not shy if you want to meet and take some times to discuss technical aspects or creative aspects of photography!

CONTACT

+44 77503 931826

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